Support

PRODUCT/SPECS - Is an internet connection required?

Our website does not explicitly state that an internet connection is needed because you do not need one to run a test, you just need to verify that the Bluetooth is on. Internet is necessary if you want the logs though. 

  

If you do not have Internet, the following capabilities will not be available: 

  • Create a new user account 
  • Log into existing user account 
  • Reset password 
  • Save logs 
  • View instructional videos on the home page 
  • Update firmware 

  

If you have intermittent Internet and did have the stability to create/register a user: 

  • You will be able to save your logs (the app caches the test results, then saves them when the internet is available) 
  • You will be able to run a test to measure your oil/tincture or flower/concentrate. 

 

Reading next

cloudy tray

Leave a comment

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.